Frequently Asked Questions
When will my order ship?
Production and fulfillment time depends on the item and destination. Tracking is sent once your order ships.
Can I change or cancel an order?
Contact us as soon as possible after ordering. Because some items enter production quickly, changes cannot always be guaranteed.
How do I choose a size?
Please review the size information shown on each product page before ordering.
Do you accept returns?
Please review our Returns & Refunds page for current eligibility and instructions.
Are personalized items returnable?
Personalized items may have different return eligibility because they are produced specifically for the order.
Where do KUVOQ products ship?
Shipping availability and delivery estimates depend on destination and are shown at checkout when available.